aractech

FAQs

Do you store or share my data?

Your data is always yours and will never be shared. We utilize enterprise security standards to securely store and process all user data. As required by law, we keep records containing only the time, data (Megabytes) consumed, and cellular provider of each data connection.

Can I cancel if it doesn't work?

If your data plan doesn't work or can't be installed on your device, we will provide a 100% refund, no questions asked.

Will I be charged roaming fees on my regular phone plan?

After activating a our Mobile eSIM, your phone will use the eSIM for mobile data exclusively, eliminating 100% of your roaming fees. If you want to switch the data connection, you can change this setting on your phone any time.

Does Mobile e-Sim replace my phone plan?

Installing an eSIM does not replace your existing phone plan, but adds a new secondary data plan. You can enable or disable each plan at your convenience, or use multiple at once.

Is my phone compatible with eSIM plans?

Most newer smartphones, as well as iPads, and many other devices are now eSIM ready. Check the eSIM Device List to see if your device is compatible.

Can you add data for multiple countries on one eSIM?

Yes, you can add data from multiple countries to an eSIM at any time from your account

Read more about Privacy Policy here

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