Global Learning for Operational Leaders
Course LM-002
Certified Leader
Strong leadership is the foundation of high-performing organizations. In today’s fast-changing and competitive environment, leaders are expe... The outline covers Foundations of Leadership, Communication and Influence, T...
Introduction
Course overview
Why Attend
Strong leadership is the foundation of high-performing organizations. In today’s fast-changing and competitive environment, leaders are expected to inspire teams, drive performance, manage change, and make strategic decisions under pressure. The Certified Leader program is designed to develop modern leadership capabilities that go beyond traditional management. It equips participants with the mindset, tools, and behaviors needed to lead people effectively, build strong organizational culture, and deliver sustainable results.
Course Methodology
This course combines leadership theory with highly interactive and practical learning methods. Participants will engage in leadership self-assessments, case studies, group discussions, and real-life scenario simulations. Workshops will focus on communication, decision-making, emotional intelligence, and team leadership. Practical exercises will help participants apply leadership models directly to workplace situations.
Course Objectives
By the end of this course, participants will be able to:
- Understand core principles of effective leadership
- Develop personal leadership style and leadership presence
- Improve communication and interpersonal influence
- Lead teams effectively and manage performance
- Apply emotional intelligence in leadership situations
- Manage change and organizational challenges
- Make better strategic and operational decisions
- Build a positive and productive workplace culture
Target Audience
- Team Leaders and Supervisors
- Middle and Senior Managers
- Project Managers
- Engineers and Technical Professionals moving into leadership roles
- HR and Organizational Development Professionals
- Professionals preparing for leadership positions
Target Competencies
- Leadership and people management
- Communication and influence skills
- Emotional intelligence
- Decision-making and problem-solving
- Team development and motivation
- Change management
- Strategic thinking
What you will achieve
Learning objectives
- Understand core principles of effective leadership
- Develop personal leadership style and leadership presence
- Improve communication and interpersonal influence
- Lead teams effectively and manage performance
- Apply emotional intelligence in leadership situations
- Manage change and organizational challenges
- Make better strategic and operational decisions
- Build a positive and productive workplace culture
Who should attend
Target audience
- Team Leaders and Supervisors
- Middle and Senior Managers
- Project Managers
- Engineers and Technical Professionals moving into leadership roles
- HR and Organizational Development Professionals
- Professionals preparing for leadership positions
- Target Competencies
- Leadership and people management
Methodology
Learning approach
- This course combines leadership theory with highly interactive and practical learning methods. Participants will engage in leadership self-assessments, case studies, group discussions, and real-life scenario simulations. Workshops will focus on communication, decision-making, emotional intelligence, and team leadership. Practical exercises will help participants apply leadership models directly to workplace situations.
Course content
Five focused days of learning and application
Day 1
Foundations of Leadership
- What is leadership vs management
- Leadership styles and approaches
- Traits of effective leaders
- Self-awareness and leadership identity
- Building leadership credibility
Day 2
Communication and Influence
- Effective communication skills for leaders
- Active listening and feedback techniques
- Persuasion and influencing others
- Managing difficult conversations
- Building trust and relationships
Day 3
Team Leadership and Performance
- Building high-performing teams
- Motivation and engagement strategies
- Delegation and empowerment
- Managing team dynamics
- Performance management basics
Day 4
Emotional Intelligence and Decision Making
- Understanding emotional intelligence (EQ)
- Managing stress and pressure
- Conflict management techniques
- Decision-making frameworks
- Problem-solving in leadership roles
Day 5
Strategic Leadership and Change Management
- Leading through change and uncertainty
- Strategic thinking for leaders
- Organizational culture and leadership impact
- Innovation and continuous improvement
- Final leadership simulation and action plan
FAQ
Frequently asked questions
What does Certified Leader (LM-002) cover?
This course covers Leadership and Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 15 - 19 June 2026, with additional classroom dates and mirrored Online / Live options listed in the course schedules section.
Who should attend this course?
Team Leaders and Supervisors, Middle and Senior Managers, Project Managers
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Yes. The course detail page includes both classroom sessions and Online / Live sessions, with online options aligned to the same course dates for easier planning.
Where are classroom sessions delivered?
Current classroom venues include Munich, Rome, Amsterdam, London, Istanbul, Vienna.
Still Have Questions?
Contact the academy team for course details, delivery options, and delegate guidance.
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