Global Learning for Operational Leaders
Professional training course
CMI Recognized Managing Multiple Tasks, Priorities and Deadlines
Visions and goals are achieved when tasks are understood, priorities are established and deadlines are properly set. The outline covers Introduction to tasks in a business environment, Importance of planning in task mana...
Introduction
Course overview
Why Attend
Visions and goals are achieved when tasks are understood, priorities are established and deadlines are properly set. This course is designed to help participants develop the right capabilities to manage tasks, evaluate and establish the right priorities, and schedule activities based on clearly established deadlines. The course covers different methods and techniques to encourage task ownership while coordinating with other team members. It also covers how to influence those around us by properly setting expectations and seeing tasks through to successful completion.
Course Methodology
The course uses self-assessments and a wide mix of business cases that promote healthy discussions around the importance of managing multiple tasks, deadlines and priorities. Participants will benefit from role plays covering workplace challenges related to handling tasks, deadlines and priorities. They will learn how to deal with conflicts that may arise as a result. Interactive team exercises are also used with each team presenting their findings and comments.
Course Objectives
By the end of the course, participants will be able to:
- Explain the link between strategic planning and task accomplishment
- Describe task objectives, constraints and stakeholders
- Set task priorities and deadlines
- Improve task outcomes when working in groups and teams
- Communicate, justify and persuade others when it comes to changes to task assignments
Target Audience
This course targets professionals, from all industries, who want to acquire essential skills to create and develop an effective and efficient workplace environment. It is designed for team leaders, supervisors, managers and section heads who are interested in improving their personal productivity or that of the people they manage or work with, whether on a project or within a department. The course also serves as a solid foundation for those who are keen on assuming a supervisory or managerial role as the next step in their career.
Target Competencies
- Self management
- Goal setting
- Scheduling
- Task management
- Conflict management
- Communication
- Motivation
- Dealing with change
What you will achieve
Learning objectives
- Explain the link between strategic planning and task accomplishment
- Describe task objectives, constraints and stakeholders
- Set task priorities and deadlines
- Improve task outcomes when working in groups and teams
- Communicate, justify and persuade others when it comes to changes to task assignments
Who should attend
Target audience
- This course targets professionals, from all industries, who want to acquire essential skills to create and develop an effective and efficient workplace environment. It is designed for team leaders, supervisors, managers and section heads who are interested in improving their personal productivity or that of the people they manage or work with, whether on a project or within a department. The course also serves as a solid foundation for those who are keen on assuming a supervisory or managerial role as the next step in their career.
- Target Competencies
- Self management
- Goal setting
- Scheduling
- Task management
- Conflict management
- Communication
Methodology
Learning approach
- The course uses self-assessments and a wide mix of business cases that promote healthy discussions around the importance of managing multiple tasks, deadlines and priorities. Participants will benefit from role plays covering workplace challenges related to handling tasks, deadlines and priorities. They will learn how to deal with conflicts that may arise as a result. Interactive team exercises are also used with each team presenting their findings and comments.
Course content
Course outline and key learning areas
Module 1
Introduction to tasks in a business environment
- Role of self-management in managing tasks
- Overview of task management
- The task PTTR lifecycle
- Task management principles
- Task management and the business environment
- Organizational perspective on work accomplishment
- Building value mindset in every task
- Impact of company strategy on task management
- Role of organizational structures in getting tasks done
Module 2
Importance of planning in task management
- Managerial functions and tasks
- Task management skills
- Dealing with task constraints
- Goals, objectives and tasks
- From SMART objectives to SMART tasks
- Scopes of work and task assignments
- Identifying and managing task stakeholders
- Task related risks
Module 3
Setting task priorities and deadlines
- How we deal with tasks - an assessment
- Task management and work
- Planning, scheduling and meeting deadlines
- Task management and the development of priorities
- Managing meetings, e-mails, and interruptions
- ‘To do’ lists and managing priorities
- Time wasters, procrastination and immediate demands
- Tasks and automation
- Task management and stress
Module 4
Tasks and shared responsibilities
- Skills needed when assistance is needed
- The four rights of delegation
- Working effectively with others
- Interpersonal skills and task accomplishment
- Personal work styles and task accomplishment
- Flexibility and versatility
- Improving task productivity
Module 5
Changing tasks effectively
- Improving task learning and understanding
- Communicating changes to task assignments
- Employee reactions to changes in task assignments
- The importance of engagement and ownership
- Overcoming natural resistance to changing tasks
- Managing changes to tasks effectively
- Personal plans and self-management
FAQ
Frequently asked questions
What does CMI Recognized Managing Multiple Tasks, Priorities and Deadlines cover?
This course covers Interpersonal Skills and Self Development through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 11 - 15 May 2026, with additional classroom dates and mirrored Online / Live options listed in the course schedules section.
Who should attend this course?
This course targets professionals, from all industries, who want to acquire essential skills to create and develop an effective and efficient workplace environment. It is designed for team leaders, supervisors, managers and section heads who are interested in improving their personal productivity or that of the people they manage or work with, whether on a project or within a department. The course also serves as a solid foundation for those who are keen on assuming a supervisory or managerial role as the next step in their career., Target Competencies, Self management
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Yes. The course detail page includes both classroom sessions and Online / Live sessions, with online options aligned to the same course dates for easier planning.
Where are classroom sessions delivered?
Current classroom venues include Amsterdam, London, Istanbul, Vienna, Barcelona, Paris, Frankfurt.
Still Have Questions?
Contact the academy team for course details, delivery options, and delegate guidance.
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