Global Learning for Operational Leaders
Course CM-016
Contract Administration: Understanding and Implementing Contractual Obligations
This course aims to provide participants with the knowledge, concepts, skills, and tools necessary to manage and adminis... The outline covers Principles of Contracts, Contract Administration Tools, Tools and techniques...
Introduction
Course overview
Why Attend
This course aims to provide participants with the knowledge, concepts, skills, and tools necessary to manage and administer contracts post-award. Participants in this interactive course will learn all the processes and activities required to implement contractual obligations successfully. The course will also cover best practices in contract administration.
Course MethodologyThis course relies on the use of individual and group exercises aimed at helping participants learn all the tools and techniques used during contract implementation. The course also features the use of a number of case studies and role plays by participants followed by discussions. In addition, this course incorporates pre and post testing.
Course ObjectivesBy the end of the course, participants will be able to:
- Outline the major activities and procedures of contract administration
- Explore administration tools and techniques that are used during the contract implementation
- Create a system to evaluate contractors and identify key performance indicators that can help assessing their performances.
- Explain the different types of variation orders, claims and damages and identify several alterative dispute resolutions
- Prepare for negotiating contract variations and claims to reach a satisfactory settlement
All those involved in any aspect of implementing, managing or administering contracts in the post-award phase of the contracting process and who want to learn about the best practices in contract administration.
Target Competencies- Contract administration
- Change management
- Managing contractors
- Managing claims and disputes
- Resolving disputes
- Negotiating with contractors
What you will achieve
Learning objectives
- Outline the major activities and procedures of contract administration
- Explore administration tools and techniques that are used during the contract implementation
- Create a system to evaluate contractors and identify key performance indicators that can help assessing their performances.
- Explain the different types of variation orders, claims and damages and identify several alterative dispute resolutions
- Prepare for negotiating contract variations and claims to reach a satisfactory settlement
Who should attend
Target audience
- All those involved in any aspect of implementing, managing or administering contracts in the post-award phase of the contracting process and who want to learn about the best practices in contract administration.
- Target Competencies
- Contract administration
- Change management
- Managing contractors
- Managing claims and disputes
- Resolving disputes
- Negotiating with contractors
Methodology
Learning approach
- This course relies on the use of individual and group exercises aimed at helping participants learn all the tools and techniques used during contract implementation. The course also features the use of a number of case studies and role plays by participants followed by discussions. In addition, this course incorporates pre and post testing.
Course content
Course outline and key learning areas
Module 1
Principles of Contracts
- Elements of a contract
- Contract framework
- Purposes of contract administration
- Difficulties encountered in contract administration
- Competencies of contract administrators
Module 2
Contract Administration Tools
- Knowing your contract
- Contract provisions affecting implementation
Module 3
Tools and techniques for contract administration
- Dissection technique
- Issues and risks logs
- Developing schedule plans
- Lessons learned
- International contracting
Module 4
Contractor Evaluation
- Questionnaire and surveys
- Key Performance Indicators (KPIs)
- Targets and benchmarks
- Service Level Agreement (SLAs)
- Managing subcontractors
Module 5
Changes, Claims, and Disputes
- Change process
- Breach of contract
- Money damages
- Claims and disputes
- Alternative Dispute Resolution (ADR)
- Mediation
- Arbitration
FAQ
Frequently asked questions
What does Contract Administration: Understanding and Implementing Contractual Obligations (CM-016) cover?
This course covers Contracts Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 11 - 15 May 2026, with additional classroom dates and mirrored Online / Live options listed in the course schedules section.
Who should attend this course?
All those involved in any aspect of implementing, managing or administering contracts in the post-award phase of the contracting process and who want to learn about the best practices in contract administration., Target Competencies, Contract administration
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Yes. The course detail page includes both classroom sessions and Online / Live sessions, with online options aligned to the same course dates for easier planning.
Where are classroom sessions delivered?
Current classroom venues include Istanbul, Vienna, Barcelona, Paris, Frankfurt, Rome.
Still Have Questions?
Contact the academy team for course details, delivery options, and delegate guidance.
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