Global Learning for Operational Leaders
Professional training course
The Emerging Manager: Strategies for Team Success and Value Creation
Classroom
15 sessions
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Online / Live
15 sessions
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Introduction
Course overview
Why Attend
This course is tailored for new managers or those transitioning to management roles. It focuses on the essential skills needed in today’s fast-paced and complex business environment. Participants will learn how to create value within their organization, effectively engage with internal and external customers, build essential digital skills, apply agile and innovative approaches, and develop trust-based team engagement. This course is designed to equip emerging managers with the tools and insights necessary to lead successfully in the modern workplace.
Course Methodology
The course employs various training methods, including interactive lectures, case studies, group discussions, and practical exercises. It emphasizes real-world application and encourages participants to bring their experiences and challenges into the classroom. This approach ensures a dynamic learning environment that fosters practical skills and actionable strategies.
Course Objectives
By the end of the course, participants will be able to:
- Develop value-creation skills to drive organizational success
- Master the art of engaging with both internal teams and external customers effectively
- Acquire digital competencies to lead in a technology-driven environment
- Apply agile and innovative methods to enhance team productivity and problem-solving
- Cultivate trust and foster team development through inclusive and empathetic leadership
Target Audience
This course targets newly appointed managers or those transitioning to management roles. It also benefits professionals in leadership positions who seek to update their skills with contemporary management practices and individuals aiming to improve their management competencies in a dynamic and digital-focused business landscape.
Target Competencies
- Value-driven management
- Customer engagement and relationship management
- Digital literacy and agility
- Innovation and problem-solving
- Trust-based leadership and team development
What you will achieve
Learning objectives
- Develop value-creation skills to drive organizational success
- Master the art of engaging with both internal teams and external customers effectively
- Acquire digital competencies to lead in a technology-driven environment
- Apply agile and innovative methods to enhance team productivity and problem-solving
- Cultivate trust and foster team development through inclusive and empathetic leadership
Who should attend
Target audience
- This course targets newly appointed managers or those transitioning to management roles. It also benefits professionals in leadership positions who seek to update their skills with contemporary management practices and individuals aiming to improve their management competencies in a dynamic and digital-focused business landscape.
- Target Competencies
- Value-driven management
- Customer engagement and relationship management
- Digital literacy and agility
- Innovation and problem-solving
- Trust-based leadership and team development
Methodology
Learning approach
- The course employs various training methods, including interactive lectures, case studies, group discussions, and practical exercises. It emphasizes real-world application and encourages participants to bring their experiences and challenges into the classroom. This approach ensures a dynamic learning environment that fosters practical skills and actionable strategies.
Course content
Course outline and key learning areas
Module 1
The Emerging Manager and Value Creation
- Understanding the role of the manager in driving organizational success
- Driving value creation as an emerging manager
- Building and communicating a compelling vision for growth
- Leveraging innovation and change to enhance organizational performance
- Implementing sustainable practices for long-term organizational health
Module 2
Engaging Internal and External Customers Successfully
- Aligning management practices with customer expectations and market trends
- Customer-centric leadership: Strategies for building customer relationships
- Using customer feedback to drive improvement and innovation
- Adapting to changing customer needs and enhancing customer satisfaction
- Cultivating partnerships to extend market reach and impact
Module 3
Building Skills for a Digital World
- Overview of the digital economy and its impact on management
- Embracing technology and the digital age
- Navigating the shift from traditional to digital leadership styles
- Digital literacy: Understanding and leveraging digital technologies
- Learning from successful implementations and lessons learned
Module 4
Agile Management and Innovation
- Introduction to Agile and Lean management principles
- The role of agile leaders in empowering teams
- Fostering a culture of continuous improvement and learning
- Case studies on successful Agile transformations
- Integrating cross-functional teams to enhance organizational agility
Module 5
Trust-Based Team Engagement and Development
- Creating and nurturing a positive and productive team culture
- Techniques for effective team engagement and empowerment
- Developing talent: coaching, mentoring, and performance management
- Building high-performing teams through diversity and inclusion
- Encouraging accountability and ownership within the team
FAQ
Frequently asked questions
What does The Emerging Manager: Strategies for Team Success and Value Creation cover?
This course covers Interpersonal Skills and Self Development through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 19 - 23 October 2026, with additional classroom dates and mirrored Online / Live options listed in the course schedules section.
Who should attend this course?
This course targets newly appointed managers or those transitioning to management roles. It also benefits professionals in leadership positions who seek to update their skills with contemporary management practices and individuals aiming to improve their management competencies in a dynamic and digital-focused business landscape., Target Competencies, Value-driven management
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Yes. The course detail page includes both classroom sessions and Online / Live sessions, with online options aligned to the same course dates for easier planning.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, London, Munich, Frankfurt, Rome, Kuala lumpur.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 accredited training hours.
Still Have Questions?
Contact the academy team for course details, delivery options, and delegate guidance.
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