Global Learning for Operational Leaders
Classroom
15 sessions
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Online / Live
15 sessions
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Introduction
Course overview
Why Attend
Effective decision-making is critical for business success, especially in environments shaped by uncertainty, competition, and rapid change. Leaders and professionals need structured models that improve judgment, reduce risk, and support better outcomes. This course provides participants with practical decision-making frameworks, analytical tools, financial evaluation methods, and implementation techniques to make smarter business decisions.
Course Methodology
This course uses an interactive and practical approach through presentations, case studies, group discussions, decision simulations, analytical exercises, financial calculations, and real workplace examples.
Course Objectives
- Understand core principles of business decision-making
- Apply structured decision-making models
- Use data to support informed decisions
- Evaluate stakeholder reactions and organizational politics
- Apply risk-based decision tools
- Use financial models for investment decisions
- Implement decisions successfully and monitor results
- Improve confidence and consistency in decision-making
Target Audience
- Managers and Supervisors
- Team Leaders
- Business Analysts
- Project Managers
- Finance Professionals
- Strategy and Planning Staff
- Anyone involved in business decisions and problem-solving
Target Competencies
- Decision-Making
- Analytical Thinking
- Risk Assessment
- Financial Evaluation
- Strategic Thinking
- Problem Solving
- Stakeholder Management
- Performance Improvement
What you will achieve
Learning objectives
- Understand core principles of business decision-making
- Apply structured decision-making models
- Use data to support informed decisions
- Evaluate stakeholder reactions and organizational politics
- Apply risk-based decision tools
- Use financial models for investment decisions
- Implement decisions successfully and monitor results
- Improve confidence and consistency in decision-making
Who should attend
Target audience
- Managers and Supervisors
- Team Leaders
- Business Analysts
- Project Managers
- Finance Professionals
- Strategy and Planning Staff
- Anyone involved in business decisions and problem-solving
- Target Competencies
Methodology
Learning approach
- This course uses an interactive and practical approach through presentations, case studies, group discussions, decision simulations, analytical exercises, financial calculations, and real workplace examples.
Course content
Five focused days of learning and application
Day 1
Principles of Effective Decision Making
- The principles of decision making
- Decision-making assessment
- The standard decision-making model
- The decision-making spectrum
- Townsend’s rules
- The RAPID model
- Building confidence in decision processes
Day 2
Using Data for Better and Informed Decisions
- Using data for better and informed decisions
- Lewin’s force field analysis of support and opposition
- Scenario analysis and charting possible futures
- Mapping stakeholders’ reactions
- Dealing with the politics of decisions
- Case study and group discussion
Day 3
Risk-Based Decision Making
- Risk-based decision making concepts
- Risk impact/probability chart
- Characteristics of the risk/impact probability chart
- Decision tree analysis
- Decision tree analysis implementation steps
- Application exercises on business risks
Day 4
Financial Literacy for Decision Makers
- Financial literacy for decision makers
- Capital budgeting and cost of capital
- Accounting Rate of Return (ARR)
- Payback Period (PP)
- Net Present Value (NPV)
- Internal Rate of Return (IRR)
- Comparing financial decision alternatives
Day 5
Implementing Your Decisions Successfully
- Implementing your decisions successfully
- Round’s Trap model
- How to use it
- Shewhart’s PDCA model
- Application exercise
- Lessons learned and action planning
FAQ
Frequently asked questions
What does Certificate in Business Decision Models (PSM-013) cover?
This course covers Planning and Strategy Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 12 - 16 October 2026, with additional classroom dates and mirrored Online / Live options listed in the course schedules section.
Who should attend this course?
Managers and Supervisors, Team Leaders, Business Analysts
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Yes. The course detail page includes both classroom sessions and Online / Live sessions, with online options aligned to the same course dates for easier planning.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, Kuala lumpur, Munich, Vienna, Paris.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 accredited training hours.
Still Have Questions?
Contact the academy team for course details, delivery options, and delegate guidance.
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