Global Learning for Operational Leaders
Introduction
Course overview
Overview
Why Attend
- Gain a comprehensive understanding of HR operations and payroll management
- Enhance efficiency and compliance in employee services
- Stay updated on the latest HR best practices and regulatory requirements
- Develop practical skills to streamline HR and payroll processes
- Improve service delivery and employee satisfaction within your organization
Course Methodology
- Interactive lectures and real-world case studies
- Hands-on activities and group discussions
- Role-playing scenarios for HR service delivery
- Practical payroll calculations and compliance exercises
- Q&A sessions with industry experts
Course Objectives
- Understand the core functions of HR operations
- Implement effective payroll management systems
- Ensure compliance with labor laws and payroll regulations
- Enhance employee service delivery and support
- Develop strategies for continuous improvement in HR processes
Target Audience
- HR professionals and managers
- Payroll specialists and officers
- HR administrators and coordinators
- Finance and accounts personnel involved in payroll
- Anyone seeking to expand their knowledge of HR operations
Target Competencies
- HR process management
- Payroll administration
- Compliance and risk management
- Employee service delivery
- Process improvement and efficiency
What you will achieve
Learning objectives
- Understand the core functions of HR operations
- Implement effective payroll management systems
- Ensure compliance with labor laws and payroll regulations
- Enhance employee service delivery and support
- Develop strategies for continuous improvement in HR processes
Who should attend
Target audience
- HR professionals and managers
- Payroll specialists and officers
- HR administrators and coordinators
- Finance and accounts personnel involved in payroll
- Anyone seeking to expand their knowledge of HR operations
- Target Competencies
- HR process management
- Payroll administration
Methodology
Learning approach
- Interactive lectures and real-world case studies
- Hands-on activities and group discussions
- Role-playing scenarios for HR service delivery
- Practical payroll calculations and compliance exercises
- Q&A sessions with industry experts
Course content
Five focused days of learning and application
Day 1
Introduction to HR Operations
- Overview of HR operations and key functions
- HR roles and responsibilities in modern organizations
- Understanding HR policies and procedures
Day 2
Payroll Management Essentials
- Payroll process workflow and best practices
- Salary structure and components
- Common payroll systems and software
Day 3
Compliance and Regulatory Aspects
- Labor laws affecting payroll and HR services
- Taxation, deductions, and statutory benefits
- Managing audits and compliance checks
Day 4
Employee Services and Support
- Delivering effective employee services
- Managing employee records and documentation
- Handling grievances and employee inquiries
Day 5
Process Improvement and Future Trends
- Streamlining HR and payroll processes
- Leveraging technology in HR operations
- Emerging trends and future challenges in HR services
FAQ
Frequently asked questions
What does HR Operations, Payroll & Employee Services (HRT-071) cover?
This course covers Human Resources and Training through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 11 - 15 January 2027, with additional classroom dates and mirrored Online / Live options listed in the course schedules section.
Who should attend this course?
HR professionals and managers, Payroll specialists and officers, HR administrators and coordinators
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Yes. The course detail page includes both classroom sessions and Online / Live sessions, with online options aligned to the same course dates for easier planning.
Where are classroom sessions delivered?
Current classroom venues include London, Frankfurt, Barcelona, Rome, Kuala lumpur.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 accredited training hours.
Still Have Questions?
Contact the academy team for course details, delivery options, and delegate guidance.
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